Financial

Digital transformation is undoubtedly disrupting the financial services industry as fierce competition is producing exciting innovations that are having a massive impact on the way people manage their finances. The future of the financial services industry does not lie in commoditised products, but in innovation and design that creates these new and relevant customer centric experiences. Investing in the right people, processes and technology that enhance the customer experience will drive differentiation, loyalty and advocacy.

Sapience will deliver the insights that will enable you to develop meaningful and relevant experiences with your customers

We conduct research using both quantitative and qualitative research for achieving the objective of the issues raised by clients.

Services offered are

Customer

  • Customer Experience Measurement Studies
  • Customer Satisfaction Tracking Studies
  • Customer Attrition/Retention Assessment
  • Customer Segmentation Studies
  • Consumer Opinion & Imaging Studies
  • Exit and Closed Account Surveys
  • Post Transaction Interviews

Market

  • Market Expansion Studies
  • Market Positioning
  • Competitor Analysis

Communications

  • Marketing & Advertising Effectiveness
  • Ad testing studies

Product

  • Product Feature Requirements/Gap Analysis
  • Product/Concept Testing

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CONNECT

Sapience Consultancy & Research Private Limited
204, Cyber View
Plot No. 8&9, Kritika Enclave,
Madhapur, Hyderabad – 500081
Telangana – India
Tel: 040-23111268
Cell: 91 9866703991
Email: business@sapience.co.in

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