You are most welcome. The pleasure was ours. You did a very good job. We hope for more evaluation work on future VAMS campaigns and would certainly reach out to you for a quote.

Thank you for the timely execution of the project on customer satisfaction carried out across the country in selected retail outlets. The presentation to the top management was also worthwhile. Hopefully, we should look at additional assignments in the near future. Wishing you Firm all success”

The periodic brand audits and mystery shopping assignments conducted by Sapience have been worthwhile. The approach has been professional and the output is as per our requirements. Yourcoverage of the number of cities across the country is particularly relevant to us. We hope to maintain this business relationship

The brand perception and customer expectation survey across selected small towns in AP and Tamilnadu was efficiently carried out in a timely manner. We hope to be associated with Sapience Research in the future.

Let me start off with congratulating you on a job well done. The feedback that we received through the survey, especially with the kind of costs involved was commendable. Please note that we have made the survey as a benchmark and taken quite a few strategic decisions based on the results. Although the details of these strategic decisions will be difficult for me to share, it is worth mentioning that the entire process involved some very senior decision makers from not only Bajaj but its global partners as well.